Customer Testimonials

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Google Jun 13, 2025

I had made an appointment using the GMC app. When arriving at the appointed time it was discovered the appointment hadn’t completed. However Morries was kind enough to squeeze me in and complete the service on my truck. I was extremely pleased with the service I received. So accommodating.

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Google Jun 13, 2025

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Google Jun 12, 2025

Shane was great. Detailed. Was able to get me in a little early as I needed to be on a work call prior to my scheduled appointment. Very satisfied. No complaints here!

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Google Jun 10, 2025

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Google Jun 10, 2025

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Google Jun 5, 2025

Great customer service

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Google May 30, 2025

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Google May 28, 2025

Mark was prompt fair and very nice to work with.

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Google May 27, 2025

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Google May 27, 2025

Everyone was knowledgeable, personable, helpful and welcoming! Shoutout to Dalton and Aricin! You guys rock!!

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Google May 26, 2025

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Google May 26, 2025

Very friendly, very efficient and knew how to talk to customers

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Google May 25, 2025

The parts and service department ultimately completed the job, but getting the customer service side to work was challenging to say the least. All I needed was a key fob. Covered under the plan I purchased when buying my car, they still wanted to charge me over 500 dollars. Once that was figured out, they said that a claim should've been filed, which is something they have to do but didn't when I walked in or made the appointment. A walk in and an appointment later, the key was programmed and I was on my way free of charge.

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Google May 25, 2025

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Google May 24, 2025

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Google May 22, 2025

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Google May 19, 2025

Excellent customer service, trade in value for my vehicle and new Trailblazer which I love.. Mark S. does an exceptional job making everything go smoothly, and Joseph also, finding a great interest rate. Very pleased and satisfied with Morries in West Salem.

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Google May 17, 2025

Prompt, friendly service every time I go there.

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Google May 16, 2025

The staff was very friendly and worked on my tire issue right away.

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Google May 15, 2025

I own a 2018 Camaro with 14000 miles. It had a grinding noise when you turned the wheel either Right or Left. Shane my guy at the front desk checked out the car and found the Rack and Pinion was bad. I got a sick feeling knowing this would be expensive. Shane did some research. There were no recalls but he said I have an extended warrantee and it would cost me about $100. I got the car back in 2 days and was very impressed with my service. Shane even gave me a car wash. I would recomend Morries if you have a ... Read More

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Google May 14, 2025

The service and employees are extremely good. We were "Brenengen for Life" customers and are relieved we're still in Morrie's records. We will be taking our Buick Encore to West Salem Morrie's for any and all services. They done good! 👊

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Google May 13, 2025

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Google May 13, 2025

Love working with Mark Schroeder! Would definitely recommend him if going to Morrie's in West Salem!

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Google May 10, 2025

I had a great experience with the service department at Morrie’s on 5/8/25. Scheduling was easy and the appointment went smooth. Shane was great to work with. I recommend giving them a try!

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Google May 9, 2025

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Google May 9, 2025

Excellent staff and service in this dealership, would recommend

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Google May 9, 2025

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Google May 8, 2025

We came in late in the day. The staff stayed late to get us on our way back home in the car we bought.

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Google May 8, 2025

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Google May 4, 2025

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Google May 4, 2025

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Google May 3, 2025

Great service. Polite staff. Got me a really good rate on a used car.

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Google May 2, 2025

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Google May 2, 2025

Purchased a newer used vehicle. The experience was simple and straightforward. I enjoyed the process and the staff were very accommodating!

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Google May 1, 2025

Always helpful.

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Google Apr 30, 2025

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Google Apr 30, 2025

Very prompt and professional!

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Google Apr 29, 2025

Great communication, customer friendly and prompt service. And thanks for the ride home while car was being serviced

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Google Apr 29, 2025

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Google Apr 29, 2025

Service for oil change and tire rotation was quick and efficient.

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Google Apr 29, 2025

Everything was great! I especially love the new feature of the video tour of the work that was done and the items inspected on my vehicle!

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Google Apr 25, 2025

I had an amazing experience buying my car from this dealership! Dalton was absolutely fantastic to work with—knowledgeable, friendly, and genuinely helpful throughout the entire process. He made everything smooth and stress-free, answered all my questions, and went above and beyond to make sure I was comfortable with my purchase. I couldn’t be happier with my new car and the service I received. Highly recommend asking for Dalton if you’re looking for a great car-buying experience!

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Google Apr 24, 2025

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Google Apr 22, 2025

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Google Apr 21, 2025

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Google Apr 21, 2025

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Google Apr 21, 2025

Always great service. You are treated with kindness and professionalism from start to finish.

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Google Apr 20, 2025

Phil was among the best sales persons I have ever had the pleasure of working with.

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Google Apr 19, 2025

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Google Apr 19, 2025

Staff were knowledgeable and fair.

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Google Apr 18, 2025

Amanda was by far the most exceptional service advisor ever! What a blessing to have as an employee!! 😁

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Google Apr 16, 2025

Excellent service. Fantastic would recommend service to anyone

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Google Apr 16, 2025

Oil change completed.

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Google Apr 13, 2025

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Google Apr 12, 2025

I was so pleased with Mark, my sales rep in learning about my new 2025 Equinox on April 10, 2025 at the West Salem dealership.

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Google Apr 11, 2025

I worked with Dalton at the West Salem location. He was absolutely fantastic to work with! When I had asked for a car to be transferred on short notice, which then became my new car, he was willing to go to another location just for me to take a test drive! He was easy to talk to, and even over the phone was extremely helpful! I will absolutely recommend Morrie's and recommend Dalton to anyone looking for a car!

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Google Apr 10, 2025

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Google Apr 9, 2025

Great experience at Morrie’s purchasing our car. Mark and Joseph were excellent to work with. Thank you for making this experience wonderful!

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Google Apr 7, 2025

Received great last minute service before our trip to Florida. I highly recommend the service department and the staff at Morries.

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Google Apr 1, 2025

Very nice experience with above-board sales options. Phillip, Orion, and Josef were of great assistance and felt like teammates trying to achieve my goals for the vehicle and financing details.

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Facebook Mar 30, 2025

Mark Schroeder in sales and general manager Cris Putzer went above and beyond helping us find a new to us vehicle after getting worked over by Endurance Warranty Company who refused to repair our engine. Chevy itself kind of screwed us with the engine too, but much too long of a story for here. Mark and Cris were awesome helping us deal with Endurance and ultimately finding and buying a vehicle within our budget.

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Google Mar 29, 2025

Dalton was very knowledgeable about the whole process of selling me a new truck . He offered to show us around but we said it wasn’t necessary.Thank you Morries staff for being patient with my sale.I will enjoy my new ride🛻.

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Google Mar 27, 2025

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Google Mar 27, 2025

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Google Mar 25, 2025

Great staff.

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Google Mar 22, 2025

I took my car into Morries West Salem Chevrolet for some A/C repairs. The Service Manager Ashly and my Service Advisor Brian were great. They explained everything that needed done clearly and kept me informed throughout the whole process. I very much appreciated the video that the Technician took. Very informative! Thanks so much to the team!!

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Google Mar 18, 2025

Be careful hard to find honest people, took a beating on my forte 2022 when I traded in for a new Chevy trax

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Google Mar 16, 2025

Good

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Google Mar 15, 2025

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Google Mar 14, 2025

I had a great experience with all of the staff at morries they are a terrific bunch of people and we're awesome to deal with.i felt it was a much better experience and not just another sale for them,got a good deal and the transaction went smoothly from start to finish, thank you all for the day

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Google Mar 13, 2025

The salesmen that sold me the car even came to see me in the service dept. when I got my oil changed. Shane in the service dept. was fantastic!!

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Google Mar 13, 2025

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Google Mar 13, 2025

The Service Manager called to follow up on the work completed as well as overall experience. The staff in the service department is always friendly and helpful with any concerns.

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Google Mar 12, 2025

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Google Mar 8, 2025

I came to Morris to get my oil change and a tire rotation.They did what I asked and came out to tell me what they did and what needed to be done the next time.I appreciate them for telling me the situation regardless of how they chose to do it.Thank you Morris for taking care of my vehicle.

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Google Mar 7, 2025

A great place to do business!!

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Google Mar 7, 2025

Overall great experience with Lane and Jason. Very helpful and listened to our needs! After our 3rd visit we found a great fit for our family. We appreciate that no one was pushy and we didn't feel any pressure to make a purchase. The only downside was the paperwork/purchasing part which took several hours. Otherwise we walked out happy customers 😊

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Google Mar 4, 2025

They made the entire process stress free and easy to follow along with. Everyone there is so nice and helpful. I would definitely recommend this dealership.

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Google Mar 3, 2025

Overall a great experience. Dalton was outstanding to work with. Very knowledgeable and professional. He didn't try to push us into anything, and he answered all my questions in a timely matter. Not only was Dalton outstanding, but Cris, the sales manager, and Joseph, the finance guy, were as well. Would recommend these 3 gentlemen to anyone.

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Google Mar 2, 2025

Excellent and efficient service. Transparent pricing. Insanely nice and informative staff. Absolutely a great car buying experience. Special shout out to Mark and Joseph for making the process seamless! Highly recommend!

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Google Mar 1, 2025

Excellent service. Kept me informed of work being done. Didn't take any longer than predicted.

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Google Feb 26, 2025

In and out with no fooling around. Excellent.

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Google Feb 24, 2025

They were very helpful and knowledgeable about the vehicle that my wife and I bought. They where very curtious durning everything

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Google Feb 23, 2025

Loved working with your salesman Mason and your general manager Cris . Thanks for a great day. God bless

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Google Feb 23, 2025

Wonderful staff from the sales young man to the manager, thanks for the speedy and professionalism, you all have there.

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Google Feb 18, 2025

No games, no hassles, no surprise or hidden fees. All my questions were answered and any concerns handled. It was painless and a pleasure working with Dalton from sales and Joseph from finance!

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Google Feb 13, 2025

Sales man, sales Manager, finance, all were very friendly and easy to work with. Was a great experience.

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Google Feb 11, 2025

Top notch customer service! Hopped off the interstate in West Salem as my cluster panel was indicating multiple ekectrical problems. They have me a loaner and had it fixed after a couple days. I'll always bring it back to Morrie's as the service was the best I've experienced. Thanks Morrie's!

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Google Feb 11, 2025

Great service

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Google Feb 9, 2025

They solved half the problem, but did not solve the whole problem, I have a held anallyer a found on bank one and found oxygen 0s1 is the other problem, starts hard and floods itself with gas when it’s cold start in the morning , I’m out of town till Tuesday will call and make an appointment

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Google Feb 5, 2025

Made an appointment on Monday and got in on Tuesday. Had to miss 3 hours of work because no technician to do the work after 2 PM.

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Google Feb 5, 2025

Amazing customer service and probably the fastest process I have been through Love my new car it is amazing 100% recommend

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Google Feb 4, 2025

Great service

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Google Feb 1, 2025

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Google Feb 1, 2025

Dalton did a great job working with my situation and easily finding a car that fit me. Knew his inventory very well and made the process as easy as could be.

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Google Jan 31, 2025

Great experience, Helpful staff. Love my new Corvette 😄😄

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Google Jan 31, 2025

Staff was very friendly and helpful, took care of me. Used all the options available to get me the best price. Thanks for the great service.

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Google Jan 29, 2025

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Google Jan 29, 2025

Mark Schroeder was top notch to work with in our new purchase of a 2024 Chevy Equinox! Such friendly staff all around! We would highly recommend checking Morrie's of West Salem out!👍

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Google Jan 28, 2025

Good service and they even washed my vehicle after it was fixed.


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