Customer Testimonials
Easy appt. Went smoothly. Received transportation from and to. Surprised by the 3% credit card assessment at the end. First time in some 20 years of going there.
Easy and fast.
Dalton in service did a great job of getting me the information I needed and the work done that I wanted.
Perfect from the moment I handed the keys over.
They took great care of me, answered all of my questions and was quick service.
Thank you for your excellent service, helpful staff, comfortable waiting area, and a person to drive me home..
The service was great. I didn't have to wait very long for the oil change.
Was told would take 1hr 3min and was done in around 30 minutes.
Awesome customer service all around. Excellent quality mechanics. Happy valued customer!!
Received a good time for my appointment and everything went well.
Very timely and professional!
Rolled in and were able to work me in for oil change and service. Very accommodating.
Phil the salesman was extremely knowledgeable about the vehicle. He could answer questions right of the top of his head
Good service even though it took longer than I expected
Was happy with the service and how they found the problem with my truck
Very polite and do great job explaining what is going on
Good Service Team at Morries, the appoint was quick and convenient.
Service and staff are top notch. Fantastic customer service Dalton, thank you so much, and also thanks to those who did my oil change, tire rotation and checked my back up screen. I sincerely appreciate all of you. Kathy Skoug
Dalton Howe was very helpful and friendly and he listen to my questions when I asked different things about my vehicle glad they got me in today .
Had to call multiple times to get everything scheduled as the first time the person scheduled me for a weekend and they don't do any troubleshooting on weekends. The second time they scheduled me for a weekday but there was no tech available to take a look at my vehicle. Thankfully the guys there when I dropped my vehicle off were able to take a tech off of another vehicle and get me a diagnosis.
I called and left a message with the service manager 4 days ago but have still not received a call back, but that's nothing ... Read More Google - Jun 17, 2026
Ordered key fobs online and morries took like 30minutes to program thrm happy to have working key fobs after 6+ years of them not working.
Nick and Will were very easy to work with and were able to get back to me and answer all my questions quickly. Nice and friendly atmosphere without being pushy and very helpful
Friendly, helpful staff and lowest price we found on the Chevy Colorado that we ended up purchasing.
I had an emergency with one of my tires on my VW that was steadily and slightly rapidly loosing pressure. I was headed into Onalaska from Sparta to the only VW dealership, but when I had called ahead, they were fully booked. I called a Tires Plus that was also booked. I decided to pull into the West Salem Morries as I was driving past, and I'm so glad I did! Everyone I came into contact with was unbelievably friendly and understanding! I didn't catch the name of the gentleman who helped me the most, but I believe ... Read More Google - Jun 13, 2026
I found a truck i was looking to lease, the sales team at Morries Chevrolet in west Salem, got my truck and was great to make sure it was the truck I wanted, thank you
Andrew the service guy I could not understand have the time. He talked like he had a mouthful of food
Traveling through the area with my Travel Trailer. After setting up camp at Neshonoc Lake my Suburban wouldn’t shift out of reverse and the gear shift just flopped around. I reached under and snapped a photo of the problem (enclosed). The gear shift bushing disintegrated. I didn’t have the tools or jacks so had the vehicle towed to Morries in West Salem. It was a Friday afternoon so they couldn’t look at it until Monday. They did eventually provide me a loaner. While waiting for Monday to come around I started researching this problem and found out ... Read More Google - Jun 10, 2026
Oil change
I was so incredibly impressed with the service department after our first oil change with our car recently purchased at Morries. The service staff were prompt and very personable. They listened to my questions and answered all of them. They took any concern I had very seriously. I loved the video explaining what the service tech checked and listing any concerns they had … it was AWESOME! I would recommend Morries to anyone looking to purchase a car or anyone looking for a great place to service their cars! Thank you for such great service !!
Top shelf place to work with!
Fast polite service.
I received great customer service during my visitt. I was kept informed during the entire process. My car needed a new thermostat, which was covered under my 100,000 mile warranty. I only paid for the oil change and tire rotation. Everything went smoothly. I only had to wait 1 day for this appointment which was great because I was worried about my check engine light.
Very good service department. They always take good care of our car. Happy with the service personnel.
Very Satisfied with how everything was handled they were able to get me in right away and keep me posted during the whole process
Changed cabinet filter. Suggested two new tires. Didn’t take long for oil change but I never did receive video of work being done.
Accommodating,friendly, knowledgeable. Dealership is easy to get to,but to exit can be trick.
Non electronic latch under warranty not woking would cost 180/hr just to look at.
Excellent service, very thorough. Brought a few things to my attention that may need to be maintained soon
Staff are very responsive and accommodating for buyers who are traveling. Fast, quick service was very appreciated.
Fantastic service! Amazing staff…took care of the service I requested and scheduled and provided recommendations for potential additional services…but no pressure to do anything immediately. Honest about necessity and timing. Affordable and reliable.
Great job with oil change and tire rotation! Thank you very much! Jerry m Kreibich
They were fast, helpful, knowledgeable, and easy to work with. I’d go back again.
The service was fair at best. I am disappointed because I knowingly have an active exhaust leak and rattling components. However, despite the 'high-quality inspection' performed during my oil change, the technician reported there were no issues. This lack of attention to detail makes me lose confidence in the thoroughness of your safety checks
Good customer service was able to take care of my vehicle in a timely manner
Always happy with the service provided. This particular visit, the maintenance took longer than it should have. An oil change and tire rotation shouldn't take two hours.
Fast and professional. They informed me of what needed to happen but yet did not push to get things done.
GREAT SERVICE. FAIR PRICING. I WILL CONTINUE TO BRING MY VEHICLES HERE AND RECOMMEND WEST SALEM MORRIES TO ANYONE.
Phil was great and his team above him were a great help ... I appreciate you all!!
Good service. Worked with David and he was very kind to us as we quickly decided to purchase my new car. I would have appreciated a little bit of urgency throughout the signing process both from him and Will in the finance department, but we were very well taken care of.
David Nelson was so great to work with! We showed up after hours on a Saturday and he stayed late to show us the cars we were interested in. He was so patient and kind. We had been to another Morries dealership, while they were open, and no one even talked to us.
Service Department has gone downhill. Lacks preparedness, professionalism and follow through. Questionable customer service representation.
Great service but cabin filter is a high price. Service Manger keep me up on what was going on.
The staff was friendly and they changed oil and rotated the tires quickly. The waiting room was clean.
Casually stopped to look at an Equinox that was on the lot. David Nelson met us and showed us the vehicle and we took it for a test drive, David even suggested a route with bumpy and smooth roads where we would get a good experience. Dealership was very welcoming
Good service with friendly people. Good communication with professional Done. Prompt with their service and keep you informed.
The staff was great to work with and I was very happy with my service. The part for my car that I needed was unavailable so they were so kind to let me use a loaner for a couple days.
I have always had a great experience with the service department as well as sales and the parts department. I just recently had my truck detailed there and it looked like the day I bought it new! The managers and employees here have always created a great guest experience!
David was easy to work with and knowledgeable about my vehicle. Staff are very friendly.
Nick was an amazing salesperson. His vehicle knowledge base was instrumental in narrowing down our purchase options. He was very patient with us and had amazing communication.
I needed new brakes and an oil change and they were super helpful in showing me the video and keeping me updated with what was happening to my truck
Very nice people that are easy to deal with that also has quick easy service
Nick Gschwind and Cris Pultzer made everything so easy. We emailed back and forth for a few days since I was driving up from Nashville to get the car. They answered all of my questions with enthusiasm and patience. When I came up I was in and out of the dealership in less than an hour and Will James was so great and easy to work with. I will recommend Morrie’s Chevy to anybody and everyone who is looking for a new car and Nick and Cris as salesman! Thanks again!
Fast friendly service. Never an issue from the the time I looked at the truck to present day
The video text updates to your customer base are very helpful. Especially when it's important to show specifics.
Quality service, friendly people. I’ve been taking my vehicles since before Morrie’s to this location and can say, as I am still taking them to Morrie’s, thank you!
Service done was good. I need to come back next week for a “ supervisor tech assessment “ for extended warranty claims. Thought this could have been done at this appointment. It costs money to travel back for a second time.
They don’t take the time to listen. When I called about a transmission 60k service, they quoted me for a flush. When I got there, I questioned the advisor about a flush when it clearly calls for a filter/fluid change. Then he says it’s already hooked up to flush and it’s way more to do the filter/fluid change he went and spoke with the tech and he says that’s how he does his own. I don’t give a xxxx how they take care of their vehicle. I just gave in because of the ... Read More DealerRater - Apr 2, 2026
I had an okay experience with Morrie’s. The staff were good people who answered all my questions. The only downside was their punctuality. When I first put my deposit down, I asked them to touch up scratches and paint, and they agreed to do so.
I scheduled to come in at 5:30 on Monday (three days later) to purchase the vehicle. When I arrived, there were still scratches on the car, and they asked me to leave and come back in an hour because they were too busy. This would have been okay if they had given me prior notice, ... Read More DealerRater - Mar 31, 2026
The staff in the sevice department are courteous. They always explain things well. Meet all of our service needs.
Friendly, efficient, and they know what they are doing!! I would recommend their service department to anyone!@
