Customer Testimonials
I had made an appointment using the GMC app. When arriving at the appointed time it was discovered the appointment hadn’t completed. However Morries was kind enough to squeeze me in and complete the service on my truck. I was extremely pleased with the service I received. So accommodating.
Shane was great. Detailed. Was able to get me in a little early as I needed to be on a work call prior to my scheduled appointment. Very satisfied. No complaints here!
Great customer service
Mark was prompt fair and very nice to work with.
Everyone was knowledgeable, personable, helpful and welcoming! Shoutout to Dalton and Aricin! You guys rock!!
Very friendly, very efficient and knew how to talk to customers
The parts and service department ultimately completed the job, but getting the customer service side to work was challenging to say the least. All I needed was a key fob. Covered under the plan I purchased when buying my car, they still wanted to charge me over 500 dollars. Once that was figured out, they said that a claim should've been filed, which is something they have to do but didn't when I walked in or made the appointment. A walk in and an appointment later, the key was programmed and I was on my way free of charge.
Excellent customer service, trade in value for my vehicle and new Trailblazer which I love.. Mark S. does an exceptional job making everything go smoothly, and Joseph also, finding a great interest rate. Very pleased and satisfied with Morries in West Salem.
Prompt, friendly service every time I go there.
The staff was very friendly and worked on my tire issue right away.
I own a 2018 Camaro with 14000 miles. It had a grinding noise when you turned the wheel either Right or Left. Shane my guy at the front desk checked out the car and found the Rack and Pinion was bad. I got a sick feeling knowing this would be expensive. Shane did some research. There were no recalls but he said I have an extended warrantee and it would cost me about $100. I got the car back in 2 days and was very impressed with my service. Shane even gave me a car wash. I would recomend Morries if you have a ... Read More Google - May 15, 2025
The service and employees are extremely good. We were "Brenengen for Life" customers and are relieved we're still in Morrie's records. We will be taking our Buick Encore to West Salem Morrie's for any and all services. They done good! 👊
Love working with Mark Schroeder! Would definitely recommend him if going to Morrie's in West Salem!
I had a great experience with the service department at Morrie’s on 5/8/25. Scheduling was easy and the appointment went smooth. Shane was great to work with. I recommend giving them a try!
Excellent staff and service in this dealership, would recommend
We came in late in the day. The staff stayed late to get us on our way back home in the car we bought.
Great service. Polite staff. Got me a really good rate on a used car.
Purchased a newer used vehicle. The experience was simple and straightforward. I enjoyed the process and the staff were very accommodating!
Always helpful.
Very prompt and professional!
Great communication, customer friendly and prompt service. And thanks for the ride home while car was being serviced
Service for oil change and tire rotation was quick and efficient.
Everything was great! I especially love the new feature of the video tour of the work that was done and the items inspected on my vehicle!
I had an amazing experience buying my car from this dealership! Dalton was absolutely fantastic to work with—knowledgeable, friendly, and genuinely helpful throughout the entire process. He made everything smooth and stress-free, answered all my questions, and went above and beyond to make sure I was comfortable with my purchase. I couldn’t be happier with my new car and the service I received. Highly recommend asking for Dalton if you’re looking for a great car-buying experience!
Always great service. You are treated with kindness and professionalism from start to finish.
Phil was among the best sales persons I have ever had the pleasure of working with.
Staff were knowledgeable and fair.
Amanda was by far the most exceptional service advisor ever! What a blessing to have as an employee!! 😁
Excellent service. Fantastic would recommend service to anyone
Oil change completed.
I was so pleased with Mark, my sales rep in learning about my new 2025 Equinox on April 10, 2025 at the West Salem dealership.
I worked with Dalton at the West Salem location. He was absolutely fantastic to work with! When I had asked for a car to be transferred on short notice, which then became my new car, he was willing to go to another location just for me to take a test drive! He was easy to talk to, and even over the phone was extremely helpful! I will absolutely recommend Morrie's and recommend Dalton to anyone looking for a car!
Great experience at Morrie’s purchasing our car. Mark and Joseph were excellent to work with. Thank you for making this experience wonderful!
Received great last minute service before our trip to Florida. I highly recommend the service department and the staff at Morries.
Very nice experience with above-board sales options. Phillip, Orion, and Josef were of great assistance and felt like teammates trying to achieve my goals for the vehicle and financing details.
Mark Schroeder in sales and general manager Cris Putzer went above and beyond helping us find a new to us vehicle after getting worked over by Endurance Warranty Company who refused to repair our engine. Chevy itself kind of screwed us with the engine too, but much too long of a story for here. Mark and Cris were awesome helping us deal with Endurance and ultimately finding and buying a vehicle within our budget.
Dalton was very knowledgeable about the whole process of selling me a new truck . He offered to show us around but we said it wasn’t necessary.Thank you Morries staff for being patient with my sale.I will enjoy my new ride🛻.
Great staff.
I took my car into Morries West Salem Chevrolet for some A/C repairs. The Service Manager Ashly and my Service Advisor Brian were great. They explained everything that needed done clearly and kept me informed throughout the whole process. I very much appreciated the video that the Technician took. Very informative! Thanks so much to the team!!
Be careful hard to find honest people, took a beating on my forte 2022 when I traded in for a new Chevy trax
Good
I had a great experience with all of the staff at morries they are a terrific bunch of people and we're awesome to deal with.i felt it was a much better experience and not just another sale for them,got a good deal and the transaction went smoothly from start to finish, thank you all for the day
The salesmen that sold me the car even came to see me in the service dept. when I got my oil changed. Shane in the service dept. was fantastic!!
The Service Manager called to follow up on the work completed as well as overall experience. The staff in the service department is always friendly and helpful with any concerns.
I came to Morris to get my oil change and a tire rotation.They did what I asked and came out to tell me what they did and what needed to be done the next time.I appreciate them for telling me the situation regardless of how they chose to do it.Thank you Morris for taking care of my vehicle.
A great place to do business!!
Overall great experience with Lane and Jason. Very helpful and listened to our needs! After our 3rd visit we found a great fit for our family. We appreciate that no one was pushy and we didn't feel any pressure to make a purchase. The only downside was the paperwork/purchasing part which took several hours. Otherwise we walked out happy customers 😊
They made the entire process stress free and easy to follow along with. Everyone there is so nice and helpful. I would definitely recommend this dealership.
Overall a great experience. Dalton was outstanding to work with. Very knowledgeable and professional. He didn't try to push us into anything, and he answered all my questions in a timely matter. Not only was Dalton outstanding, but Cris, the sales manager, and Joseph, the finance guy, were as well. Would recommend these 3 gentlemen to anyone.
Excellent and efficient service. Transparent pricing. Insanely nice and informative staff. Absolutely a great car buying experience. Special shout out to Mark and Joseph for making the process seamless! Highly recommend!
Excellent service. Kept me informed of work being done. Didn't take any longer than predicted.
In and out with no fooling around. Excellent.
They were very helpful and knowledgeable about the vehicle that my wife and I bought. They where very curtious durning everything
Loved working with your salesman Mason and your general manager Cris . Thanks for a great day. God bless
Wonderful staff from the sales young man to the manager, thanks for the speedy and professionalism, you all have there.
No games, no hassles, no surprise or hidden fees. All my questions were answered and any concerns handled. It was painless and a pleasure working with Dalton from sales and Joseph from finance!
Sales man, sales Manager, finance, all were very friendly and easy to work with. Was a great experience.
Top notch customer service! Hopped off the interstate in West Salem as my cluster panel was indicating multiple ekectrical problems. They have me a loaner and had it fixed after a couple days. I'll always bring it back to Morrie's as the service was the best I've experienced. Thanks Morrie's!
Great service
They solved half the problem, but did not solve the whole problem, I have a held anallyer a found on bank one and found oxygen 0s1 is the other problem, starts hard and floods itself with gas when it’s cold start in the morning , I’m out of town till Tuesday will call and make an appointment
Made an appointment on Monday and got in on Tuesday. Had to miss 3 hours of work because no technician to do the work after 2 PM.
Amazing customer service and probably the fastest process I have been through Love my new car it is amazing 100% recommend
Great service
Dalton did a great job working with my situation and easily finding a car that fit me. Knew his inventory very well and made the process as easy as could be.
Great experience, Helpful staff. Love my new Corvette 😄😄
Staff was very friendly and helpful, took care of me. Used all the options available to get me the best price. Thanks for the great service.
Mark Schroeder was top notch to work with in our new purchase of a 2024 Chevy Equinox! Such friendly staff all around! We would highly recommend checking Morrie's of West Salem out!👍
Good service and they even washed my vehicle after it was fixed.
